Returns & Exchanges

At The Skinny Food Co, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for unopened and unused items. Please ensure all dietary products remain sealed to qualify for a full refund or exchange.

1

Check Eligibility

Ensure your items are in their original, unopened packaging and that your return request is initiated within 14 days of receiving your order.

2

Contact Support

Email our customer service team with your order number and reason for return to receive a unique Return Authorization number and the correct return address.

3

Secure Packaging

Pack your items securely to prevent damage during transit and include a note with your order number and contact details inside the parcel.

4

Ship and Track

Send your package using a tracked courier service and retain your proof of postage until your refund has been processed by our warehouse team.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing